The Grand Hotel

The location is brilliant, the hotel looks proudly out to sea, and the sea views are beautiful in the early morning sun. The receptionist was amazing and did everything to make our tip lovely from fixing our booking error (our fault!) to pointing us in the right direction to take a tram up the Orme. We didn't have the breakfast but opted for a fish and chips brunch on the pier. Our room was a good size, clean sheets, working TV and things to make a brew in the morning. A large bathroom with a shower over the bath, clean towels. This hotel has something, it's not glamorous and it could do with a little updating and paint, but it has a charm.

Lovely to see the grand hotel stayed many times, the hotel has made many improvements looks beautiful, had a fabulous stay will be back soon

My room was MORE than hoped for, as the staff had taken into consideration I'm an electric wheelchair user, so had upgraded my room from that which I had booked! - I found this so considerate of them - Again, at mealtimes, the staff were always hovering nearby, in case I struggle with reaching the self-service restaurant - (as were other guests, which was kind of them) I grade hotel stays on kindness, as well as facilities, and I KNOW when I book at The Grand, that my needs will always be met! Thank you, all staff at The Grand, for yet another wonderful short break!

well there is no complaints about the food it was top class there rooms were great i found listenig to the sea at night relaxing amd made me go to sleep the only criticism is the door restricters when we booka sea view room we like to go out on the balconys if there is some kind of health and safty problem withe the balconys then it would be nice to know this . on the whole we had a great holiday i just wish i could have stayed longer and a quick last point if everything is on card only payments maybe if you if inform peple whe they book it won,t be such a shock to guests because such as life not everyone can get a debit or credit card .

I was expecting a room with an inner court view, I was pleasantly surprised to find my room had a view of the sea and Orme. The room was very clean, it was a single room, so big enough for just one person. The bathroom though was big, with a window, so plenty of natural light. At night, the lighting in the room was nice and bright, which I prefer to dimly lit rooms. Nicely painted walls. There was a smart TV, a kettle with coffee, tea, milk and even some biscuits.